Return Policy


We want you to be completely satisfied by your new XACTLY product.  If you are not satisfied for any reason you may return or exchange your product at no charge within 30 days of purchase. 

How to submit a return: 



  • Call us toll free at 888.222.6750  

Once your return is processed you will receive a pre-paid shipping label within 24 hours via email or directly on the return portal