Free US Shipping On Orders $39+ + Free Returns, Sign Up For 20% Off Your First Purchase



What is your shipping policy?
How do I track my shipment order?
Do I have to pay for shipping on my return?
My order arrived and it is wrong, how do I get the correct order?
Do I have to pay for the shipping on either the return or on my new product?
What is your return policy?
Will I receive a full refund when I make a return or store credit?
How do I make a return?


How do we give directly to Planet Water Foundation?
What does the water tower do?
Where have you built water towers?
Why Planet Water Foundation?
What are the effects of not having clean water?
Do you guys have an affiliate program?
What products are charity based?
Are you involved with any other charities locally or globally?


Would you recommend backpacking with your backpack?
Is there a discount for bundling products?
When will ___ be back in stock?
Not seeing what you need?
Will you notify me when ___ is back in stock?
Do you have any promotions running?
How do I work with you guys?